Celebrating 30 years of foodservice intelligence. Read our story →
The Data Authority for Food-Away-From-Home
Tibersoft's OPTRADE is the verified record of where your cases went, which operator locations bought them, and who earned them, so your trade dollars are protected while they perform.
Your operators are already here: 1.5M contracted operator locations, transaction-verified across the US and Canada.
Trusted by World-Leading Manufacturers Who Move Foodservice Forward
For over 30 years, we have empowered the world’s leading food-away-from-home manufacturers to master their data and drive growth.Â
Stop Reconciling Trade. Start Governing It.
Manufacturers have invested heavily in the systems, data, and processes to manage trade. Governing it is the next step: connecting each investment to verified operator purchases, so you can protect the dollar, see what it produced, and make the next decision with more confidence. Tibersoft has built that record with manufacturers since 1996.
Protect
Every claim you receive is compared at the operator location.
Overlapping claims on the same purchase stop before payment.
Stop the same claim from being double-dipped again.
Perform
Know what happened, what worked, and what to do with the next dollar.
Answer with confidence by operator and program. Did it work, who earned the operator, and which operators are growing, declining, gained, or lost?
Design programs around the operators driving your volume.
From Trade Leakage to Trade Governance
A practical model for governing trade from the first commitment through payment, performance, and the next investment decision.
An Intelligent View of Your Foodservice Business, Powered by OPTRADE
Tibersoft’s OPTRADE delivers a verified record of operator purchases: which locations bought, from whom, and under which program.
Every case takes a different path to the operator. OPTRADE brings those relationships together into one verified record, whether it's used inside your building or outside it.
One Verified Record Behind Every Claim and Plan
Every record is checked against more than one party before it reaches you, so your claims, plans, and models all run on the same verified base.
Know the operator behind every transaction. Each record is verified against multiple sources, giving you confidence that the location is who we say it is.
Connect trade investment to what happens at the operator. See the relationship between programs, purchases, and operator-level volume.
Your customer relationships and data remain yours. We provide the intelligence without inserting ourselves between you and your operators.
Trade claims are processed and delivered to your TPM within 48 business hours, so payments and deductions can be processed and cleared more efficiently.
Protected Your Trade Spend, From the Same Verified Base
Non-commercial is where GPO rebates, distributor billbacks, and direct deals stack on the same case, which is why location-level truth matters most there. Your exposure depends on your GPO footprint, go-to-market model, and segment mix. Some manufacturers sit near 2%. Others are meaningfully higher. The fastest way to know is to look at your own claims.
Where Protected Trade Goes to Work
One verified foundation behind the commercial decisions your teams make every day.
Accelerate Growth with a 360° Customer View for Sales Teams
Prioritize high-value accounts, uncover white space, and increase win rates with verified operator data.
Maximize ROI on Every Trade Dollar for Finance Teams
Audit, track, and recover trade spend with confidence, ensuring every dollar protects margins and drives growth.
Prove Campaign ROI & Respond to Market Shifts for Marketing Teams
Measure true operator performance, validate campaign ROI, and pivot strategies to capture demand ahead of competitors.
Reduce Time-to-Insight from Months to Hours for IT Teams
Deliver clean, verified FAFH data directly into your CRM, TPM, and BI systems and cut down on costly, time-consuming manual work.
Why Tibersoft
The people, practices, and industry collaboration behind the intelligence food-away-from-home manufacturers trust.
The Data Collaborative
OPTRADE grows stronger with every manufacturer who joins. Every participant gets a better answer because the others are in the room.
Explore the Collaborative →Client Success Expertise
CSMs who have lived foodservice run onboarding, hypercare, and business reviews, and stay in the work long after go-live.
Meet the Team →AuditLive! 2026
The invite-only audit user circle, October 20 and 21 in Chicago. Trade claims, finance, and RGM leaders building the next audit standard together.
See the Event →Thirty Years of Craft
Three decades of experience cleansing FAFH data, resolving operator identities, and delivering accurate claims data you can rely on.
Our Story →Standing With the Industry
Tibersoft is a proud partner of the industry associations that create collaboration and value for foodservice.
Our Clients Say It Best
Our client partnerships are built on measurable ROI. From preventing trade leakage, mastering distributor data, or helping sales prioritize opportunities, here’s how we help our clients win.
Carol Schiro
Trade Reporting Manager
SaraLee Frozen Bakery
Dawn Beauregard
Head of Non-Commercial/K12 Sales
Ocean Spray
Kristin Gilmore
West Region Manager
Kellogg’s
Lisa Favia
Senior Director, Commercial Strategy for Away from Home
Kellanova
Matt Stredney
Finance Director, Business Development
Conagra Foodservice
Anthony Hathaway
Director of Finance
Aspire Bakeries
Justice Wolcott
VP of Finance
Lamb Weston
Dan Johnson
Account Executive
Kellogg’s
Heather Hicks
Vice President of IT
Super Bakery
Lesly Bahena
Sales Support Analyst,
PepsiCo U.S.
Dominic, my dedicated Client Success Manager, complemented my skillset with his experience and expertise. And his support has been appreciated when it comes to implementing new ideas and keeping Tibersoft functional and updated.
Rick Smith
National Account Executive
J.M. Smuckers
Matt Stredney
Director, Business Development
Conagra Foodservice
Carol Schiro
Trade Reporting Manager
SaraLee Frozen Bakery
Dawn Beauregard
Head of Non-Commercial/K12 Sales
Ocean Spray
See What Happens When Your Data Meets OPTRADE
Bring your data. Tibersoft will show you what OPTRADE sees: a verified view of your market, customers, and growth opportunities.
Because FAFH data pipelines are uniquely complex. Tibersoft delivers in days what could take IT teams months, giving them time to focus on higher-value initiatives.
We don’t replace your systems. We make them exponentially more valuable by feeding them clean, reliable operator data
Yes. Tibersoft serves both food and packaging manufacturers. Whether you’re selling proteins or packaging, sauces or straws, we help you see true operator performance.
